SurePay and NatWest Group extend agreement for Confirmation of Payee
This renewal reflects the mutual trust, confidence, and value created through years of close collaboration.
London/Utrecht, 14 January 2025 – SurePay is proud to announce the renewal of its agreement with NatWest Group, the first UK bank to implement SurePay’s Confirmation of Payee (CoP) solution in 2020.
As the largest CoP vendor in the UK, SurePay has been a pioneer in delivering name-checking solutions, helping banks protect customers from fraud and ensuring seamless transactions. Since the start of their partnership, NatWest Group and SurePay have worked together to strengthen payment security and enhance customer protection.
The renewal of this agreement underscores NatWest Group’s continued confidence in SurePay’s innovative and reliable CoP service. This announcement comes shortly after Belgian banks chose SurePay as their preferred Verification of Payee solution provider to comply with Instant Payments legislation, further solidifying SurePay’s leadership position in Europe.
“We are honoured by the trust NatWest Group has placed in us over the years,” said David-Jan, CEO of SurePay. “This renewal highlights the strength of our relationship and our shared commitment to delivering the best possible Confirmation of Payee service to NatWest Group customers.”
“We are pleased to renew the relationship with SurePay to provide a Confirmation of Payee service that will continue to support our customers payment experience and outcomes,” Adrian Smyth, Payments, NatWest Group.
SurePay looks forward to continuing its work with NatWest Group, further enhancing payment safety and maintaining the highest standards of customer protection.
About SurePay
SurePay is the market leader in Verification of Payee services, providing innovative name-checking solutions to over 200 banks and organisations across Europe and the UK. Founded in the Netherlands in 2016, SurePay has become a trusted partner in preventing fraud and misdirected payments. With its proven expertise, SurePay is the preferred provider for banks across Europe, including Belgium and Denmark, supporting them in compliance with Instant Payments regulations.
Learn more at www.surepay.eu
About NatWest Group
NatWest Group is a relationship bank for a digital world. We champion potential; breaking down barriers and building financial confidence so the 19 million people, families and businesses we serve in communities throughout the UK and Ireland can rebuild and thrive. If our customers succeed, so will we.
CoP and VOP, a proven standard in paytech
SurePay’s Confirmation of Payee (CoP) and Verification of Payee (VOP) solutions set the benchmark for secure and efficient payment processing. These services address the critical needs of UK Payment Service Providers (PSPs), including:
- Fraud Prevention: Combatting Authorised Push Payment (APP) fraud and misdirected payments, helping PSPs protect customers.
- Regulatory Compliance: Meeting upcoming mandates, including CoP and VOP by October 2025.
- Customer Experience: Enhancing trust and satisfaction through real-time payment verification.
- Operational Efficiency: Reducing costs associated with payment errors and fraud investigations.
Why SurePay?
With a track record of handling over 750,000 CoP checks daily and serving 100+ UK banks and building societies, SurePay is the trusted leader in payment verification. As Instant Payments reshape the European financial landscape, our integrated CoP and VOP solutions position UK PSPs for success domestically and internationally.
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