Virgin Money UK

Virgin Money, formerly known as Virgin Direct, is a pioneer in digital banking, as well as in improving customer security and trust in the United Kingdom. As part of their commitment to reduce fraud, they recognised early on the importance of Confirmation of Payee in preventing financial threats and reducing financial risks

Integration of API
for organisations
Correct customer data
Safer and more efficient processes
Preventing fraud and error

Seamless integration

SurePay was an obvious fit, given their proven success in Confirmation of Payee (CoP) solutions in the UK, the Netherlands, and across Europe. Their CoP solution was simple to integrate into existing business processes and proved a significant decrease in APP fraud and impersonation.

Strategic collaboration

SurePay biedt de diensten aan als een SaaS-oplossing, waardoor het een schaalbare oplossing is, met uitstekende responstijden. Hierdoor is het mogelijk om ze onzichtbaar voor de eindgebruiker in te bouwen in de eigen software en bankier-omgeving. Uiteraard betekent dit dat SurePay klanten goed begeleidt bij de implementatie van de API. Ook BNG Bank hebben we persoonlijk begeleid bij de implementatie van beide services.

“We are committed to protecting our customers from fraud, and Confirmation of Payee is a valuable tool in achieving that. SurePay has extensive experience in providing Confirmation of Payee solutions, both in the UK and other countries, which is why we chose to work with them to implement this important protection for our customers.”

Fergus Murphy, Chief Customer Experience Virgin Money

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