About us

SurePay was founded in 2016 and has been providing Confirmation of Payee to all major Dutch banks since 2017. In the years that followed, SurePay expanded its customer base and began providing the Confirmation of Payee service to banks, corporations, building society, and partners. SurePay now performs over 400,000 checks each day in the UK and works closely with Pay.UK to continuously improve its Confirmation of Payee, while expanding in Europe to offer cross-border and domestic checks and connection the world via Swift-Pre validation.

Active in the UK

Active in Europe

115+ employees

35+ nationalities

We are on a mission to protect both our clients and their customers against the growing threat of fraud worldwide, both cross-border and multi-domestic.

– David-Jan Janse, CEO SurePay

We have won several awards

Customer satisfaction score of 8.5

The feedback and comments of our customers are very valuable to us. Therefore, as in previous years, we have conducted our Customer Satisfaction Survey. We are very pleased with the results: our customers rate our Confirmation of Payee solution and the partnership with SurePay with an 8.5.

SurePay is well established in the UK and Netherlands -– where we have our Group headquarters -– and has the most advanced offer, a strong Confirmation of Payee solution on the market and an incredibly devoted team. We are confident that this partnership will help us towards achieving our goals and further improve our resilience to fraud.

We are committed to protecting our customers from fraud and Confirmation of Payee is a valuable tool in achieving that. SurePay have extensive experience in providing Confirmation of Payee solutions, both in the UK and other countries, which is why we chose to work with them to implement this important protection for our customers.

We do everything we can to keep our customers safe and secure and Confirmation of Payee plays an important role in this. We selected SurePay to support our delivery of Confirmation of Payee, because of their experience in the Dutch market and excellent understanding of complex name matching issues. They have worked closely with us to deliver good name-matching results and we look forward to building on our relationship as the CoP service develops.

We’re impressed with the work SurePay has done and the ability to implement Confirmation of Payee so quickly.

Our Clients

ISO Audit and Audit Report:

ISAE 3000 Type II Report (based on ISO 27001)

ISAE 3000

Audit Type II Report

Data & Security

Data security and ensuring the uninterrupted availability of SurePay services are paramount to us. To uphold these standards, we maintain ISO 27001:2022 compliance. Furthermore, we conduct an annual ISAE 3000 type II audit at SUREPAY B.V. to assess our Information Security Management System, aligning with the ISO/IEC 27001:2022 framework. The successful completion of these audits confirms our adherence to all facets of the information security requirements standard.

To dive deeper into our security practices, please see our security page.

Our core values

Our core values define the way we do business every day and the way we work with each other, customers and partners.

We Care: We are a supportive employer and understand that health, family and safety are truly important.

Build Together: We believe in teamwork and strive for the best results together.

Think Forward: By continuously anticipating the needs of tomorrow, we lead the way with solutions that secure the future today.

Be Responsible: We all contribute to achieving our mission of reducing fraud and improper payments, leading to a positive impact on society.

We Care

Build Together

Think Forward

Be Responsible

The people at SurePay

SurePay is more than just a team, we are connected by a common goal of protecting banks and organisations from financial threats. Through our Confirmation of Payee solution, we’re able to ensure our clients and their customers that their payments are protected and reaches the intended recipients.

Our team consists of over 115+ colleagues, located in Utrecht, the UK, Germany and Belgium. Below you’ll find the team members that you will most likely be in touch with. Together we serve over 800 companies and banks in the UK and across Europe.

Our mission